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Equipment rental FAQ

Frequently asked questions about outdoor equipment rental

Renting outdoor equipment from Natura Viva is easy and safe. Below you’ll find answers to the most common questions about equipment rental, bookings and safety.

What outdoor equipment can I rent?

Do I need previous experience to rent outdoor equipment?

Everyone is welcome, whatever their skill level – you don’t need previous experience to rent outdoor equipment from us. Our customer service will help you choose the right equipment and show you how to use it correctly and safely.

If you are a beginner, keep the following in mind:

  • The Rainbow Oasis single kayak or the Rainbow Oasis Twin double kayak are excellent choices for your first time paddling.

  • For kayaking and SUP, check the weather forecast in advance and choose calmer, less windy days.

We give route recommendations at our locations – don’t hesitate to ask if you’re unsure!

How do I make a booking?

You can book either directly in Natura Viva’s online shop or on site at a Natura Viva location. Exercise benefits are also accepted in the online shop. Equipment at the self-service rental point in Teijo National Park is booked in the online shop.

We recommend booking in advance in the online shop to make sure you get the equipment you want at the time you want. Especially on warm summer weekends our locations are busy, and booking ahead becomes even more important.

What is included in the booking?

Kayak rentals always include a PFD, a spray skirt and a kayak paddle. Rentals at Vuosaari Paddling Centre also include a paddling map showing the recreational islands of the area.

Canoe rentals always include PFDs, a bailer and one or two canoe paddles. Rentals at Vuosaari Paddling Centre also include a paddling map showing the recreational islands of the area.

SUP board rentals always include a PFD, a leash and a SUP paddle. You can also take the Vuosaari paddling map with you if you wish.

Rowing boat rentals always include PFDs, a bailer and oars. Rentals at Vuosaari Paddling Centre also include a paddling map showing the recreational islands of the area.

Fatbike rentals include a helmet and, if you wish, a bike lock. With your booking we also send a link with a suggested cycling route.

Can I rent a kayak for an overnight trip?

Yes, you can!

The waters and recreational islands around Vuosaari Paddling Centre are a top choice for one- or two-night kayak trips. On our website you can rent a kayak for a maximum of 24 hours. If you’re planning a longer trip, please contact customer service.

  • Choose a touring kayak for an overnight trip. Our customer service can recommend a kayak that suits your needs.

  • Rainbow Oasis Twin double kayaks are not suitable for overnight trips, as they have very little storage space.

What if I need to reschedule or cancel my booking?

You can reschedule or cancel your booking according to our cancellation terms. Please always send rescheduling and cancellation requests by email to info@naturaviva.fi.

Can I pick up, return or use rental equipment elsewhere than at the location, or outside opening hours?

Rental equipment is generally picked up and returned during the location’s opening hours, and single rentals are used starting from the location.

In Teijo National Park, rentals are self-service: you receive instructions by email after booking, and you pick up and return the equipment yourself at the rental point within your booking time.

If you’d like to get on the water early in the morning or otherwise more flexibly on your own schedule, take a look at Natura Viva season passes.

For groups we can offer more options, such as guided tours outside our locations. If you’re planning a nature day for a group and need it arranged outside our locations, contact sales@naturaviva.fi – we’ll plan a package that suits you!

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