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FAQ – Season passes

Natura Viva season passes – frequently asked questions

Do I need previous experience?

Our season pass service is designed for everyone who enjoys the outdoors – it works just as well for starting a new hobby as for continuing one. No worries, the season pass is for you too!

When it comes to paddling, safety comes first. In May and September the sea is still cold, so we want to make sure that pass holders paddling during these months know what to do if they capsize. That is why self-service kayaking and SUP boarding in May and September is only available to those who have completed our beginners' paddling course or rescue training. During our opening hours, however, all season pass holders can paddle and SUP in May and September as well.

Is there always enough equipment for season pass holders?

By following booking statistics and asking our pass holders for feedback, we make sure there is enough equipment during the summer season too. On individual days – for example on warm summer weekends – equipment may be heavily booked, but these peaks are rare and usually last only a few hours. In the Helsinki metropolitan area you can paddle at three locations in Helsinki, three in Espoo and one in Sipoo.

How should I take other equipment users into account?

The equipment serves everyone best when it is in the right place and ready to use. In addition to your time outdoors, reserve enough time for the routines before departure and after your return. An unhurried start and return make for a great outdoor experience.

Every paddler should be able to start with a dry and clean kayak. Wipe and wash away any sand, stains and litter from inside the kayak. Use the sponge and cloth to dry and clean the cockpit and the inside of the hatches.

Return the equipment to its designated place so that it can dry if it has got wet. Remember to take your own belongings out of the hatches at the end of your trip.

We welcome feedback on using the equipment and on our instructions, and we update the instructions during the season to better serve our users.

Can I pay for the season pass with exercise benefits?

Yes, you can! Epassi and Edenred work as payment methods directly in our web shop.

Can a season pass holder bring a friend?

Every Wednesday from June to August is Friend Wednesday at Vuosaari Paddling Centre: pass holders can bring a friend to paddle one of Vuosaari's double kayaks with them free of charge from 6:00 to 16:00! At other times, a friend joining you in a double kayak pays half of the rental price.

A child under 15 from the same household can join you in a double kayak free of charge, and you can also book them their own SUP board or fatbike free of charge when accompanied by a guardian. Season pass holders can bring friends along in a canoe or rowing boat free of charge.

What does the season pass include?

Choose the season pass that suits you. The Season Pass for Nature covers all equipment at all locations. With a sport-specific season pass you use one type of equipment: kayaks, SUP boards, fatbikes, or rowing boats and canoes. The 30-Day Pass for Nature is valid for 30 days, the Melontaranta Season Pass covers the equipment at Melontaranta in Tapaninvainio, and the Corporate and Community Season Pass is meant for workplaces and communities.

Season Pass for Nature:

  • Kayaks, canoes, rowing boats, SUP boards and fatbikes at ten different locations!

  • Self-service fatbikes all year round in Vuosaari, Matinkylä and at Hotel Korpilampi. In Nuuksio and Teijo, fatbikes are available during the summer season.

  • Snowshoes in Nuuksio and Teijo when snow conditions allow.

  • The same kayak benefits as the Kayak Season Pass.

Kayak Season Pass:

  • Self-service kayaks at eight locations 1 June – 31 August (1 May – 30 September for those who have completed our beginners' course or rescue training)

  • Three weekly guided paddling trips: Monday, Thursday and Friday paddles. Price €10 office fee per trip.

  • Friend Wednesday at Vuosaari Paddling Centre – bring a friend to paddle one of Vuosaari's double kayaks with you free of charge. Wednesdays June–August 6:00–16:00

SUP Season Pass:

  • Self-service SUP boards in Vuosaari, Kivinokka, Sipoonranta, Melontaranta in Tapaninvainio, Matinkylä, Suvisaaristo and Teijo National Park

  • SUP boards in Nuuksio during opening hours

Fatbike Season Pass:

  • Self-service fatbikes at five locations: all year round in Vuosaari, Matinkylä and at Hotel Korpilampi, and during the summer season in Nuuksio and Teijo

  • Each booking includes a fatbike and a cycling helmet

  • One child under 15 from your family rides their own fatbike free of charge

Rowing Boat and Canoe Season Pass:

  • Rowing boats and canoes 1 June – 31 August: in Vuosaari and Nuuksio during opening hours, at Melontaranta in Tapaninvainio and in Teijo on a self-service basis

  • Friends ride along in canoes and rowing boats free of charge

30-Day Pass for Nature:

  • All equipment at ten locations for 30 days from the start date you choose

  • The pass is on sale in July and August

  • The same equipment seasons apply as with the other season passes

Melontaranta Season Pass:

  • Kayaks, SUP boards, open canoes and rowing boats at Melontaranta in Tapaninvainio

  • Kayaks and SUP boards 1 June – 31 August, or 1 May – 30 September for those who have completed our beginners' paddling course or rescue training

  • Guided weekly paddles at our other locations €10 per trip

Corporate and Community Season Pass:

  • All equipment at all locations for the calendar year

  • With one pass, one representative of your staff or members can use the equipment at a time. With several passes, several people can be out at the same time.

  • A Finnish business ID (Y-tunnus) or equivalent is required to purchase the pass

  • Benefits of personal season passes, such as discounted guided trips, do not apply to corporate and community passes

How long is the season?

The season varies by equipment and location.

As a season pass holder you can always use our equipment during our opening hours. Self-service use of equipment:

  • Kayaks and SUP boards: 1 June – 31 August. For those who have completed our beginners' paddling course or rescue training 1 May – 30 September.

  • Fatbikes: all year round in Vuosaari, Matinkylä and at Hotel Korpilampi. In Nuuksio and Teijo during the summer season.

  • Snowshoes: in Nuuksio and Teijo in winter, when snow conditions allow.

  • Canoes and rowing boats: 1 June – 31 August. In Vuosaari and Nuuksio during opening hours, at Melontaranta and in Teijo on a self-service basis.

  • 30-Day Pass for Nature: 30 days from the start date you choose. The pass is on sale in July and August.

  • Sipoonranta: the season pass point is open 1 June – 30 September.

  • Teijo: kayaks, SUP boards, rowing boats and canoes are booked and picked up on a self-service basis, just like at our other season pass points.

  • Repovesi: kayaks are available 1 June – 30 September.

Does the price of the season pass stay the same all year?

The price of the season pass stays the same all year. In July and August we offer a package price for the rest of the current season and the following season.

I bought a season pass but would like to upgrade it. Is that possible?

You can upgrade your sport-specific season pass or your 30-Day Pass for Nature to the Season Pass for Nature during the season. You only pay the difference in price.

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